AI-powered Customer Support for Startups

AI-powered customer support is revolutionizing the way startups deliver exceptional service to their customers. With the help of advanced technology, businesses can now automate and enhance their customer service processes, leading to improved efficiency, cost savings, and increased customer satisfaction. In this article, we will explore the top AI-powered customer support startups that are making waves in the industry.

Uniphore

Uniphore, based in India, is a global conversational AI technology company that enables businesses to deliver transformational customer service across touchpoints. With a funding of $620.9M, Uniphore is at the forefront of AI innovation in customer support.

Gong.io

Gong.io, based in Israel, has developed a tool that uses natural language processing and machine learning to help train and suggest information to salespeople and other customer service representatives. With $583M in funding, Gong.io is empowering businesses to provide personalized and efficient customer support.

Moveworks

Moveworks, based in the USA, is using AI to help resolve help desk tickets through automation. With $315M in funding, Moveworks is streamlining the customer support process and improving response times.

Observe.AI

Observe.AI, also based in the USA, is building a Voice AI platform for call centers. Its first product, “Agent Assist,” empowers call center agents to do their jobs better by providing real-time feedback on customer sentiment and guiding them on the next best action during the customer call. With $214M in funding, Observe.AI is revolutionizing call center customer support.

Aisera

Aisera, based in the USA, provides an AI-driven service solution that automates operations and support for IT, human resources, sales, and customer service. With $164.5M in funding, Aisera is transforming the way startups handle customer support tasks.

Dixa

Dixa, based in Denmark, is conversational customer engagement software that connects brands with customers through real-time communication. With $157.9M in funding, Dixa is enabling startups to provide seamless and personalized customer support experiences.

Glia

Glia, based in the USA, creates digital-first moments for companies to connect with their customers using messaging, video, co-browsing, and AI. With $152M in funding, Glia is helping startups build strong and meaningful relationships with their customers through AI-powered customer support.

Cresta

Cresta, based in the USA, is a developer of an artificial intelligence platform designed to help scale and improve the quality of customer services. With an artificial intelligence assistant that surfaces the right information at the right time, Cresta is doubling the productivity of sales teams. With $151M in funding, Cresta is revolutionizing customer support for startups.

MOOGsoft

MOOGsoft, based in the USA, delivers Artificial Intelligence for the next generation of IT Incident Management. By automating mundane operational work, MOOGsoft AIOps helps Dev and Ops teams become smarter, faster, and more effective. With $92.9M in funding, MOOGsoft is transforming IT support for startups.

Ushur

Ushur, based in the USA, is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces. With $92M in funding, Ushur is streamlining customer support processes for startups.

Forethought

Forethought, based in the USA, builds artificially intelligent agents to supercharge enterprise workflows, starting with Agatha, the AI for Customer Support. With $92M in funding, Forethought is revolutionizing customer support for startups.

Gorgias

Gorgias, based in the USA, develops a customer support helpdesk specially designed for online stores. It uses AI and customer data to automate responses to basic questions. With $72.5M in funding, Gorgias is enhancing customer support for startups.

Cognigy

Cognigy, based in Germany, is the leading Enterprise Conversational AI Platform for customer and employee support process automation. With $69M in funding, Cognigy is enabling startups to provide efficient and personalized customer support.

Directly

Directly, based in the USA, offers an AI-driven customer support tool that provides customers with optimized automatic answers via chatbot to address their queries personally. With $66.8M in funding, Directly is automating customer support processes for startups.

Wysdom

Wysdom, based in Canada, develops a full-stack virtual assistant platform. It allows startups to connect with customers, answer questions, complete purchases, and transact any time with a trusted cognitive enterprise care solution over social, web chat, and IVR. With $67.1M in funding, Wysdom is revolutionizing customer support for startups.

Capacity

Capacity, based in the USA, is an AI-powered helpdesk that automates support for customers and employees. With $61.5M in funding, Capacity is streamlining customer support processes for startups.

Netomi

Netomi, based in the USA, is a machine intelligence company that uses AI to turn customer service into a competitive edge. With $52M in funding, Netomi is transforming customer support for startups.

Pypestream

Pypestream, based in the USA, offers a Customer Engagement Solution that enables businesses to connect with customers using the power of smart messaging, driving satisfaction and loyalty. With $46.5M in funding, Pypestream is enhancing customer support for startups.

IPSoft

IPSoft, based in the USA, develops cognitive support agent Amelia. From helping customers open new bank accounts to processing insurance claims and registering patients for hospital entry, Amelia has countless potential industry applications. IPSoft is providing startups with AI-powered customer support solutions.

Mavenoid

Mavenoid, based in Sweden, is a troubleshooting software that helps users locate malfunctions and provides guidelines on how to fix them via an AI-powered chatbot. With $39.9M in funding, Mavenoid is revolutionizing customer support for startups.

Level AI

Level AI, based in the USA, is a platform for businesses to automate tedious workflows and transform customer experience. Level AI is providing startups with AI-powered customer support solutions.

Ultimate.ai

Ultimate.ai, based in Finland, is a platform that gives customer service agents the AI tools they need to provide faster, smarter responses. With $27.5M in funding, Ultimate.ai is revolutionizing customer support for startups.

Astound

Astound, based in the USA, is changing the future of AI for employee service through support automation using NLP and machine learning. Astound is providing startups with AI-powered customer support solutions.

Raffle.ai

Raffle.ai, based in Denmark, is creating state-of-the-art AI tools for businesses with the mission to connect employees and customers to company knowledge. Raffle.ai is providing startups with AI-powered customer support solutions.

Tenyx

Tenyx, based in the USA, is developing the next generation of voice-based intelligent systems based on proprietary neuroscience-inspired AI technology. Tenyx is providing startups with AI-powered customer support solutions.

Neuron7

Neuron7, based in the USA, is a service intelligence platform that enables companies to deliver crucial service outcomes. Neuron7 uses natural language processing to guide users step by step, analyzing metadata from knowledge bases, product documentation, customer support call logs, and transcripts to create a “collective intelligence” that can help diagnose and solve problems. Neuron7 is providing startups with AI-powered customer support solutions.

Lang.ai

Lang.ai, based in Spain, is the Language Understanding platform that uses unsupervised AI for language understanding. Lang.ai is providing startups with AI-powered customer support solutions.

AptEdge

AptEdge, based in the USA, is an AI-powered SupportOps platform that automatically surfaces knowledge, tracks trending issues, and automates common tasks that support agents face on a daily basis. AptEdge is providing startups with AI-powered customer support solutions.

E-bot7

E-bot7, based in Germany, automates customer service through the integration of Artificial Intelligence. E-bot7 is providing startups with AI-powered customer support solutions.

Agara

Agara, based in the USA, offers autonomous voice agents powered by Real-time Voice AI to enhance customer experience and cut support costs. Agara is providing startups with AI-powered customer support solutions.

Kaizo

Kaizo, based in the Netherlands, provides AI-powered and gamified Workforce Performance Management (WPM) for the world’s largest remote-working population in customer support. Kaizo is providing startups with AI-powered customer support solutions.

8Flow.ai

8Flow.ai, based in the USA, empowers enterprise support teams with AI and automation. 8Flow.ai is providing startups with AI-powered customer support solutions.

Oto

Oto, based in Switzerland, helps customer service operations understand voice intonation. Oto is providing startups with AI-powered customer support solutions.

Studio Ousia

Studio Ousia, based in Japan, develops an artificial intelligence question-answering system that understands questions and returns answers in seconds, allowing automation of customer helpdesks and work FAQs. Studio Ousia is providing startups with AI-powered customer support solutions.

VIER

VIER, based in Germany, offers artificial intelligence solutions that analyze, route, and autonomously answer incoming customer communication. VIER is providing startups with AI-powered customer support solutions.

Eloquent Labs

Eloquent Labs, based in the USA, supplies artificial intelligence to augment and replace live chat customer support agents at eCommerce companies. Eloquent Labs is providing startups with AI-powered customer support solutions.

Mindsmiths

Mindsmiths, based in Croatia, provides an autonomous support system to enable all companies to leverage capabilities. Mindsmiths aims to democratize knowledge and make it available to the world through their platform. Their vision is to become the most powerful human-centric AI development platform globally, enabling developers to build autonomous support systems that proactively help people live healthier, happier, and more fulfilling lives. Mindsmiths is providing startups with AI-powered customer support solutions.

Datasphera

Datasphera, based in France, develops software to help support teams manage customer dissatisfaction in real-time with conversational AI. Datasphera is providing startups with AI-powered customer support solutions.

Just AI

Just AI, based in the UK, has developed its own NLU technology with a focus on Conversational Artificial Intelligence. Just AI offers a unique full-stack conversational AI portfolio, catering to the needs of all kinds of audiences. Just AI is keen on sharing their best practices and expertise with a global community. Just AI is providing startups with AI-powered customer support solutions.

Rezo.ai

Rezo.ai, based in India, is a conversational automation platform powered by AI. Bridging the gap between customer expectations and experiences, Rezo provides instant resolutions. Rezo.ai is providing startups with AI-powered customer support solutions.

GenieTalk

GenieTalk, based in India, uses AI as a virtual assistant to bring conversation commerce with a personalized experience on the app. GenieTalk is providing startups with AI-powered customer support solutions.

AI-powered customer support is transforming the way startups provide service to their customers. With the help of advanced technology, businesses can automate processes, enhance efficiency, and improve customer satisfaction. These top AI-powered customer support startups are leading the way in revolutionizing customer support for startups.