AI-Powered Business Intelligence for Growth: 10 Tools to Boost Productivity

AI-Powered Business Intelligence for Growth

Artificial intelligence (AI) has been a powerful tool for business growth for many years. According to a 2020 report, over 90% of industry-leading firms have already leveraged AI to gain deep insights and maximize efficiency across their organizations. In this article, we will explore 10 of the best AI tools for business productivity.

Gong

Gong is a revenue intelligence platform that uses AI to analyze customer interactions and provide insights for sales teams. With natural language processing (NLP), Gong transcribes and analyzes meetings to generate insights on customer sentiment, buying signals, and other important information. These insights help sales teams close deals more effectively and prevent churn. Gong’s conversation analytics dashboard provides insights into sales call patterns, common objections, keywords, and talk-to-listen ratios, which can help sales managers identify areas where reps need additional coaching or training.

Grammarly

Grammarly is a time-tracking and project management tool that streamlines time management processes for businesses. Its AI algorithms automatically track time spent on tasks, eliminating manual time tracking. The platform also provides insights into team productivity, patterns, and trends in time spent, and areas where team members can improve efficiency. These insights help businesses identify areas for investment in training or technology to enhance productivity.

Boast

Boast uses AI to identify and categorize eligible projects, time, and expenses for research and development (R&D) tax incentive claims. The platform’s natural language processing and machine learning algorithms understand the context of R&D activities and expenses, allowing Boast to identify eligible expenses that traditional accounting methods may have missed. Boast’s AI technology learns and adapts to each business’s unique R&D activities and expenses over time, improving accuracy and efficiency. It also provides real-time tracking of R&D expenses, allowing businesses to monitor their eligibility for tax credits throughout the year.

Tableau

Tableau is a data visualization and business intelligence platform that integrates AI and machine learning capabilities. With Tableau, users can connect, blend, and analyze data from various sources to create interactive visualizations, reports, and dashboards. The platform’s natural language processing allows users to ask questions about their data in plain English and generates visualizations that answer those questions. Tableau also offers features like Explain Data, which uses AI to identify and explain trends and outliers in data, and Tableau Prep, which suggests and automates data cleaning and preparation tasks using AI.

Drift

Drift is a conversational marketing and sales platform that uses AI technology to create personalized customer experiences. Its chatbot engages with website visitors, understands their intent, and provides relevant, helpful responses using natural language processing. Drift’s AI technology identifies high-value leads and routes them to the appropriate sales representatives. Machine learning algorithms analyze customer behavior, improving lead scoring and routing to streamline the conversion process. Drift’s lead prioritization feature also uses AI to identify and prioritize the most promising leads for follow-up.

Databricks

Databricks provides a collaborative workspace for big data processing and machine learning projects. Data scientists, engineers, and business analysts can work together on a unified analytics platform. Automated machine learning capabilities enable users to automatically build and tune machine learning models without deep expertise in data science. Databricks uses AI algorithms to analyze data and provide predictive analytics capabilities, helping businesses identify patterns and trends in their data to make informed decisions. The platform also optimizes and automates data processing and workflow management with AI, reducing time and effort in building and deploying data-driven applications.

Helpshift

Helpshift is an AI-powered customer support platform that analyzes customer data and interactions to identify patterns and provide actionable insights to support teams. The platform monitors key metrics such as response times, ticket volume, and customer satisfaction scores, providing real-time insights to improve support team performance. Helpshift’s AI technology helps support teams act proactively to improve metrics and provide a better customer experience.

Jasper

Jasper is an AI-powered content generation tool that uses natural language processing and machine learning algorithms to create original, high-quality content. It scours the internet for relevant information, filters out irrelevant content, and identifies authoritative sources. Based on its analysis, Jasper generates articles, blog posts, social media posts, and more. It also provides data on the content that performs well in your industry, helping you come up with new ideas for content marketing campaigns that resonate with your target audience.

Oorwin

Oorwin is a suite of tools for managing job postings, applicant tracking, candidate engagement, onboarding, performance management, and more. Its machine learning algorithms analyze job descriptions and candidate profiles to find the most suitable matches for job openings, reducing time-to-hire for recruiters and hiring managers. Oorwin uses AI to analyze employee performance data and provide insights for performance management, helping managers make data-driven decisions to improve their team’s performance.

Conclusion

Investing in AI tools for business can greatly improve efficiency and productivity, allowing human employees to focus on high-value work that technology cannot do. These AI-powered tools provide deep insights, automate tasks, and enhance decision-making capabilities across various business functions. By leveraging AI, businesses can achieve growth and success in the ever-evolving digital landscape.

If your company is involved in research and development, filing for R&D tax credits can provide additional funds to invest in and implement AI technology. To learn more about how your business can benefit from an R&D tax return, check out our R&D tax credits guide and R&D tax calculator.