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Maximizing Business Growth with AI
Artificial intelligence (AI) has become a driving force for innovation, enriching society and transforming industries. As businesses seek to leverage AI and data analytics to maximize growth, Hitachi, Ltd. has established the Generative AI Center. This new organization will play a pivotal role in promoting the safe and effective use of Generative AI, a technology that can interpret large amounts of data and generate various content such as images, texts, sounds, and program code.
The Role of the Generative AI Center
The Generative AI Center, as a Center of Excellence (CoE), brings together a team of specialists including data scientists, AI researchers, and experts in IT, security, legal affairs, quality assurance, intellectual property, and more. Together, they will work to promote the use of Generative AI while managing the associated risks. The Center will accumulate know-how and insights from using generative AI in various activities across the Hitachi Group, enabling the creation of a safe and secure environment for customers.
Consulting Services and Value Creation
In June, the Generative AI Center will start offering consulting services to support customers in exploring the use of Generative AI and creating value. By combining expertise in AI utilization, security, intellectual property, and other areas, the Center will ensure that risks are controlled while maximizing the benefits of Generative AI.
Collaboration with Microsoft Japan
Hitachi plans to collaborate with Microsoft Japan, a partner of the Lumada Alliance Program, to provide environment building and operation support services. This collaboration will combine the Azure OpenAI Service with Hitachi’s strengths in mission-critical cloud system integration. The goal is to offer customers a comprehensive solution that leverages cutting-edge technology while ensuring a secure and reliable environment.
Commitment to Privacy Protection and AI Ethics
Hitachi recognizes the importance of privacy protection and AI ethics in the use of AI technologies. Over the years, the company has deepened its insights and established specialized organizations to address these concerns. The Privacy Protection Advisory Committee, established in 2014, assesses privacy risk impact and implements measures to reduce risks. Hitachi also formulated AI Ethical Principles in 2021 and established an AI Ethics Advisory Board consisting of external experts. These initiatives aim to ensure that AI is used safely and ethically, contributing to the realization of a sustainable society.
Strengthening Digital Business
The Generative AI Center is part of Hitachi’s broader digital strategy. The Digital Engineering Business Unit and the Cloud Service Platform Business Unit will launch consulting services and provide environment-building and operation support services respectively. By combining Hitachi’s own technologies and partner services, the company aims to empower end-to-end value creation and strengthen its overall digital capabilities.
Guidelines and Tools for Safe Usage
The Generative AI Center has developed guidelines to comprehensively consider the various risks associated with the use of generative AI. These guidelines, continuously updated based on industry trends, will serve as a reference for employees and provide consultation contact points for inquiries and difficult questions. Hitachi has also developed an in-house usage environment called the “Generative AI Assistant Tool,” which will improve business efficiency and productivity by promoting automatic generation of meeting minutes and low-code/no-code system implementation.
Industry Collaboration and Knowledge Sharing
The Generative AI Center aims to create a community where use cases and knowledge can be shared across the Hitachi Group and with external experts, customers, and partners. This collaborative approach will enable the Center to address constantly changing industry trends and risks while fostering innovation and driving the development of new applications.
Conclusion
Hitachi’s establishment of the Generative AI Center reflects the company’s commitment to leveraging AI technologies for the benefit of its customers and society. By promoting the safe and effective use of Generative AI, Hitachi aims to maximize business growth and contribute to the realization of a sustainable society. Collaborations with Microsoft Japan and the development of guidelines and tools further demonstrate Hitachi’s dedication to ensuring privacy protection, ethical AI practices, and the overall success of its digital transformation initiatives.
For more information on Hitachi and its initiatives, please visit the Hitachi website.
Trademark information: Microsoft and Azure are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective owners.
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